Thursday, 4 December 2014

Solution!!! Problem encountered with Siebel CRM service profile, Windows 7 Internet Explorer 9 and Java 7 update 51 (32-bit) installed;


My customer was unable to explore Siebel CRM application and as a matter of fact the web page is not displaying as required;








Solution: 

Delete user's temporary internet files by following below steps:
  • Launch Internet Explorer
  • Click on "Tools" menu
  • Click "Internet Options"
  • From General tab, locate "Browsing history" then click on "Settings"
  • Locate "Current location:" then click on "View files"
  • Delete all files in that directory
  • Click Ok
  • Click Apply then Ok

  • Close Internet Explorer then launch it again. 
 Siebel CRM should work be displaying fine by now