Saturday, 15 November 2014
Friday, 14 November 2014
Microsoft Outlook 2010!!! "Microsoft outlook exited without properly closing your Outlook data file"
The above shot is another error message encountered by one of my customers while trying to launch Outlook from his workstation this morning.
I checked Windows 7 task manager to see if Outlook process is currently running but none was found and the error message still persists.
Solution:
- Goto my Computer
- Open C drive
- Click on Organize tab
- Click on Folder and search options
- Click View tab then goto Advanced settings;
- Select Show hidden files, folders, and drives
- Navigate to C:\Users\username\AppData\Local\Microsoft\Outlook
- Delete username@domain.ost file
- Launch Outlook again
Thursday, 13 November 2014
Sucks!!! Microsoft outlook 2010: Cannot open your default e-mail folders. The information store could not be opened
My customer encountered the above error message while trying to launch his Microsoft outlook mailbox this morning;
I followed below steps to get my customer's issue resolved;
- Check if Outlook is in a compatibility mode:
Navigate to C:\Program Files (x86)\Microsoft Office\Office14>Outlook.exe
(If you are using a 64 bit MS Office, go to C:\Program Files\Microsoft Office\Office 14>Outlook.exe)
(If you are using a 64 bit MS Office, go to C:\Program Files\Microsoft Office\Office 14>Outlook.exe)
- Right click on Outlook.exe and click on Properties
- Click on Compatibility tab; Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option "change settings for all users" tab at the bottom of the same screen and look for similar check boxes in the window.
- If you see any check boxes in the compatibility mode options, uncheck all the boxes
- Click on Apply and OK.
- Launch Outlook again
Tuesday, 11 November 2014
Microsoft Outlook 2010: Cannot create file: filename.XLS. Right-click the folder you want to create the file in
My customer logged a ticket concerning the above error message/flag while trying to open an excel file from his MS Outlook mailbox;
Solution:
- Logon with local Administrator profile
- Click My computer
- Locate folder and search options from "Organize" tab
- Click "View" tab then go to "Advanced settings"
- Select "Show hidden files, folders, and drives"
- Unchecked "Hide protected operating system files (Recommended)"
- Navigate to C:\Users\Username\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook
- Delete all the files\folders in that folder(Content.Outlook)
- Log-off Administrator account then allow user to logon again
- Launch Outlook
- Download the file again
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