" Can't create file: file.zip. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."

Hello all, my customer had this problem while trying to open an attachment with .zip on her MS outlook 2010 inbox; At the course of troubleshooting, it was found that there are plenty clogged files with the same namein user's "Content.Outlook" path.

Resolution steps:

• Open Command Prompt as Administrator

• Type regedit then press Enter

•  Locate Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security then double-click on "OutlookSecureTempFolder"

• Copy the contents in the value data: then paste on RUN

• Delete all files in that path then close and relaunch MS Outlook 2010