Saturday, 27 September 2014

"The remote session was disconnected because there are no Terminal Server License Servers available to provide a license." Please Contact the server administrator.

Sucks!! My customer encountered this issue while trying to launch published apps(e.g.IFS, SingleView, etc) via citrix after resumption from her annual leave.

Investigation shows that the MSLicensing path in her Windows 7 worksation is corrupted and should be corrected;

Resolution:
  1. Run Command Prompt as an Administrator
  2. Type regedit then press Enter
  3. Backup registry incase of unforseen circumstance
  4. Locate Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing
  5. Right Click MSLicensing folder then select delete command
  6. Confirm Delete and restarted customer's workstation
Launch application(s) again