Tuesday, 14 October 2014

Citrix: Error number 2320. ICA Configuration Manager: The lockdown requirements in force may be conflicting

Investigation carried out on the above error message shows that this issue is particular to user's Windows 7 service profile;

I was able to resolve this issue by recreating user's profile.


Steps followed:

Kindly backup Windows Registry before proceeding on the below tips;
  • Logon as Local Administrator
  • Rename user's profile (C:\Users\Username)
  • Navigate to Windows 7 registry
  1. Open Run (Windows button + R)
  2. Type regedit
  • Locate Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  • Right-click on ProfileList key then click Find
  • Type Username then press Enter
  • Delete user's Folder Key then restart the system