MINSAT: Application Error; Unable to launch the application.

My customer reported this error while trying to launch Minsat application (via Internet Explorer 9) on her system.

IE was troubleshooted and investigations shows that there was an issue with the java installed then the following means was deduced to resolve my customer's issue;

• Uninstall Java 7 update 51 (64-bit)
• Install Java 7 update 51 (32-bit)
• Adjust Java "Security Level" to "Medium" from Java Control Panel

1. Goto Control Panel > Click on the Drop-down menu on View by: then select Large icons
2. Click on Java (32-bit)
3. Select Security tab then adjust the Security Level to Medium
   
4. Click Apply then click OK

• Launch MINSAT application again